A plan you can act on
Bring tasks serving one goal into a project and make the next steps clear before work starts.
Work Hub
Turn a goal worth following up on into work your team can deliver.
Work Hub is Shamel’s workspace for projects, tasks and work requests. It brings plans, ownership, due dates and activity history together for restaurant managers, café teams, branches and head office.
Get the branch ready to open
- PlanningDefine the opening scope and dateProject owner
- In progressPrepare the site and requirementsSetup team
- Ready to verifyReview readiness with the teamSupervisor
Illustrative example; you choose the owners, dates and stages in your project.
Ownership you can follow
Set an owner and due date. Use comments and attachments to understand what changed and what needs a decision.
Completion you can review
Configure completion requirements and reviews when work needs evidence before it can be considered done.
The meeting starts the plan. Follow-through finishes it.
For an event, agree on the goal, distribute preparation work, then keep progress and lessons together in the project.
Start with a goal
Create a project or choose a starter plan, pick a start date and adjust the proposed work.
Share the work
Break work into tasks and subtasks, then choose participants, owners and due dates.
Follow progress
Use a board, table or calendar and keep updates and attachments with the task they belong to.
Review the outcome
Record completion and review work that needs approval, according to project settings and team permissions.
The details stay with the work.
Connected projects and tasks
Group opening, event or recurring follow-up work into a project. Use subtasks to make execution steps clear.
Boards, tables and calendars
Use a board for stages, a table for details and a calendar for dates. Choose the view that fits and save its settings.
Project-specific stages and fields
Configure stages and fields for the information your team needs instead of putting every detail in the task title.
Requests between teams
Submit work requests and follow review, assignment and execution. Operational requests retain their location and access boundaries.
Comments, attachments and history
Keep updates, images and files with the work they describe, so the context behind a decision is available during review.
Configurable access and automation
Separate project creation, management, execution and review permissions. Configure supported reminders or recurrence to suit the work.
Start with real steps. Make the plan your own.
Six built-in plans provide tasks, descriptions and suggested dates relative to your chosen start date. Open a plan here to see the work it helps organize.
Weekly team follow-up
Turn your weekly meeting into clear priorities, ownership and recorded outcomes.
Tasks from this plan
- Review overdue work and blockers
- Set this week’s priorities
- Assign the week’s work
New branch opening
Coordinate site readiness, team preparation and a trial run before opening.
Tasks from this plan
- Define the opening scope and date
- Prepare the site and requirements
- List permits and local requirements
Event or festival preparation
Coordinate equipment, people and delivery, then keep the lessons for your next event.
Tasks from this plan
- Define the event goal and scope
- Confirm venue and suppliers
- Prepare the delivery plan
New employee onboarding
A clear first-week plan so the new starter and supervisor know what to learn and follow up.
Tasks from this plan
- Set the training plan and supervisor
- Introduce the team and site procedures
- Prepare tools and required access
Product or seasonal menu launch
Connect trials, preparation, training and launch to clear dates and a reviewable outcome.
Tasks from this plan
- Define the goal and success measure
- Trial the product and collect feedback
- Review costing and supply
Improvement and issue resolution
Move from a problem to an action, owner and result, with a recorded note when each task is completed.
Tasks from this plan
- Describe the problem and impact
- Define immediate containment
- Analyze the cause and collect evidence
Each project gets an independent copy. Tasks start unassigned; you choose owners and adjust dates. Copying tasks and managing settings depend on your permissions.
Part of restaurant operations, from planning to follow-through.
Use Work Hub for work that needs coordination between head office and branches. Recipes, batches and quality checks stay in their own Shamel tools, while preparation, training and improvement work become clear projects.
Read the Work Hub user guideSee how Shamel connects operationsBefore you start with Work Hub
What is Shamel Work Hub?
Work Hub is a workspace within Shamel for projects, tasks and work requests. It brings owners, due dates, stages, comments and attachments together to help restaurant teams organize execution and follow-up.
Can I use it for a new branch opening or an event?
Yes. Built-in plans cover branch openings and events, as well as weekly follow-up, onboarding, product launches and improvement. Choose a start date and adjust the tasks and dates to fit your plan.
Does Work Hub support Arabic and English?
Yes. Work Hub supports Arabic and English interfaces, with starter plans in both languages. Projects can be viewed as boards, tables or calendars.
Does every team member have the same permissions?
No. Project creation, participant management and configuration permissions can be separated from task execution and review. Access also depends on project membership, location scope and the company plan.
How is a project task different from a work request?
A project task organizes a step in a plan such as opening or training. A work request follows submission, review, assignment and execution according to its type and settings, while preserving location and permission boundaries.
How do I know if my plan includes Work Hub?
Check the plans page or request a demo to discuss the right option for your team. Feature availability and access depend on the company plan and permissions; creating an account does not unlock every Work Hub capability.
Start with your team’s next goal.
An opening, an event or an improvement plan: see how Work Hub organizes the steps and responsibilities before work begins.
Already using Shamel? Open Work Hub